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Customer Support Specialist
Dallas, TXAbout Deca Dental:
DECA Dental Group is a dentist-founded and dentist-led organization committed to clinical excellence. Our model of providing a Clinical Board of doctors to mentor and develop new team members is a differentiating factor key to our success. DECA Dental is one of the fastest-growing dental organizations in the country with a rapidly expanding Culture of Clinical Excellence, which is unique in the industry. For additional information visit, www.decadental.com.
Job Duties and Requirements
Skills and Attributes and Educational Requirements
Benefits Offered
Deca Dental offers competitive benefits to its employees and subsidiaries. These include, but are not limited to: medical, vision, short term disability, long term disability, and 401k. Employees are also offered discounted dental benefits at our practices that extends to their spouse and dependents
DECA Dental Group is a dentist-founded and dentist-led organization committed to clinical excellence. Our model of providing a Clinical Board of doctors to mentor and develop new team members is a differentiating factor key to our success. DECA Dental is one of the fastest-growing dental organizations in the country with a rapidly expanding Culture of Clinical Excellence, which is unique in the industry. For additional information visit, www.decadental.com.
Job Duties and Requirements
- Answer customer phone inquiries with an upbeat, positive personality
- Locate Dental Office closest to customer and live transfer their call to the designated office
- Research, locate, and provide information as needed by customer. Escalate unresolved problems
- Maintains call center database by entering information
Skills and Attributes and Educational Requirements
- Fast and accurate typing with strong basic computer skills
- Ability to sit at a computer for long periods and concentrate in an open working environment without distraction
- High School Diploma or equivalent
- +6 months of customer service or retail sales experience
Benefits Offered
Deca Dental offers competitive benefits to its employees and subsidiaries. These include, but are not limited to: medical, vision, short term disability, long term disability, and 401k. Employees are also offered discounted dental benefits at our practices that extends to their spouse and dependents